Shipping Units & Carton Sizes
Wine is usually shipped in the following carton sizes: 6 bottles, 12 bottles or 18 bottles. Help prevent bottle breakage and conserve resources by customising your order quantity. The shipping of your selected wines is done directly from the winemaker therefore shipping costs for different shippers may apply. For more information, please see the shipping cost table.
For all products offered on Moselweine.shop, the delivery time is usually 1-3 working days (Mon-Fri) after receipt of payment. However, due to special circumstances (harvest, illness, holidays), the delivery time may be 3-5 working days.
If you have not received a delivery after these time periods, please contact us so that we can clarify the whereabouts of the shipment in a timely manner.
After your order has been shipped, you will automatically receive a tracking code for your package. You can use this to track the current status of your delivery. If you have not received this, please contact us. We will then immediately find out the tracking code for tracking the shipment and inform you of it.